Payments & Money
How can I pay?
You can pay with PayPal, credit card, Klarna and bank transfer during the checkout process. All payments are processed via a secure connection (SSL).
Are my (payment) details secure?
Yes, your payment details are fully secure. As soon as you start the checkout process, we use a secure connection (SSL). This means that your details are sent encrypted so that no one can see them. You will recognise a secure connection by the green lock icon in your browser.
Can I pay for my order afterwards?
Yes, post-pay is currently possible with Klarna.
Can I pay in instalments?
No, instalment payments are not offered
Can I pay cash?
No, cash payments are not accepted. All payments are made via the online checkout process.
Why has my credit card payment been declined?
Please check whether your card limit has been exceeded and whether the details entered are correct. Try another payment method if necessary.
How do I get my money back if I accidentally paid twice?
Double payments are automatically refunded within 5 working days. Please check your account statement or contact us if you have not received the amount after 5 working days.