Warranty

All products come with a 2-year warranty. This means that you are entitled to a repair or replacement in case of manufacturing faults or defects arising within this period.

Check for damage immediately upon receipt. If there is damage, take clear pictures of the packaging and the product. Report the damage via email and upload the photos. We will make sure the problem is solved as soon as possible.

The warranty does not cover damage caused by misuse, accidents or transportation by third parties. Damage due to wear and tear is also not covered by the guarantee.

The warranty is valid for a period of 2 years from the date of purchase.

Contact us via the contact button at the bottom right of the webshop. If possible, include photos or a video. We will assess your request and contact you about the next steps.

This depends on availability. If a replacement product is available, we will offer it free of charge during the repair period.

If you are not satisfied with the solution we offer, you can contact WebwinkelKeur. They offer independent mediation and can help you further. This is a free service for consumers.