Returns

You can return a product within 14 days of receipt. Please return the product in its original packaging and enclose a copy of the invoice.

Products that are damaged, used or not in their original packaging are not eligible for return.

The product must be returned undamaged, complete and in its original packaging. Include a copy of the invoice and use sturdy packaging to prevent damage during transport.

Yes, you may try a product as you would in a shop. Make sure the product remains in its original condition if you want to return it.

The item to be returned must be returned to us within 14 days of notification, including the invoice or a copy thereof. Please ensure that the product is returned in its original packaging. The return address is:

Standard Warehouse
Buitenvaart 1127a
7905 SE Hoogeveen
Netherlands
add on box: "RETURN OF GOODS"

Yes, you can return individual products.

Within 5-7 working days after receipt of your return, we will refund the amount to the account you paid with.

The cost of the return is at your own expense. The shipping costs depend on the weight and size of the package and vary per transport company.

Yes, this is compulsory. Make sure that the packaging is sturdy to avoid transport damage.

Use the original packaging and add sufficient protective material to prevent damage. Close the box tightly with sturdy tape.