Return Information

  • Returns

    I want to return my product , how does it work?

    We make every effort to inform via our website about the items . If an item does not meet your expectations, it can be exchanged. However, they are there to exchange some conditions.

    Returns conditions:

    Returns and / or exchanges. You must register for any required return within 14 days of your order via These 14 days starting from the date you received your order. If your shipment is registered with us you can send the item back to our return address, these can be found in the confirmation email. The article must be returned within 14 days of the report including the invoice or a copy thereof shall be returned to us. The article to be returned must be returned in the most original condition and here is subject to conditions The value decline due to damage by customer will be deducted from the refunded purchase price, you have tried to repair a defect , the operating instructions and / or instructions has not followed.

    Franking return:

    Only the direct cost of returning to Vebos come at your own expense , unless the nature of your complaint , otherwise agreed. You need sufficient postage your return at any time! Insufficient postage returns are NOT accepted by us and therefore not credited.

    Ordering replacement item for return:

    If you wish to exchange an item , we ask that you first register the article to be returned via email and this all indicate you want an exchange. Then, after receiving our mail order the desired item via the normal ordering process on our website, put in comments " settle because of return " , fill also exchange your order number of the item that you obtained by email from us. The amount of the return came product including shipping fee paid by you to receive your order, we will refund as soon as possible but no later than 14 days on the bank account you specified . Please note that the postage for sending the returned items and new items for your account.

    Processing of your return:

    The amount of the returns will , regardless of the payment method chosen by us as soon as possible but no later be refunded to your account or if you need an exchange , the new item you have selected mailed within 14 days. You can return the product using this form:

    Return Form

    (If you want to revoke the product, please fill out this form and send it back to us.)

    An (Vebos)
    Hoofdstraat 61
    7921 AC Zuidwolde
    Tel: +31 641254132

    - I / we (*) hereby revoke the products concluded by me / us (*) with regard to the purchase of the following goods:            


    - Ordered on (*) / received on (*)        :               __________________________

    - Name of consumer (s)       :               __________________________

    - Address of the consumer (s)   :               __________________________

    - Signature of the consumer (s) (only in the case of a communication on paper)

    - Date                                              :               __________________________

    (*) Delete as appropriate.